Work FreelanceThese terms apply to the Work Freelance app and the website workfreelance.online (together, "Work Freelance", "we", "us"). Work Freelance is operated by an individual developer based in the Kingdom of Saudi Arabia. By creating an account or using Work Freelance you agree to these terms.
1. What Work Freelance is
Work Freelance is software that lets clients post projects and freelancers bid on them, chat, agree milestones and leave reviews. We provide the software only. We are not an employer, agency, payment service or party to any agreement between a client and a freelancer.
2. Accounts
- You must be at least 18 years old and give accurate information.
- Keep your login details safe. You are responsible for activity on your account.
- One person may not run multiple accounts to get around limits, reviews or a suspension.
3. Payments between users
Clients pay freelancers directly, outside Work Freelance, using a method they agree on. Work Freelance does not process, hold, guarantee or refund these payments and charges no commission on them. Milestone records in the app (agreed, marked paid, confirmed received) are kept for the users' convenience. If a freelancer reports a payment as not received, our team may review it and record an outcome, but we cannot recover money. Users are responsible for their own taxes.
4. Plans and upgrades
- Optional membership plans (Plus, Professional) are monthly subscriptions that renew automatically until cancelled. Upgrades (Featured, Urgent, Private, NDA, Sponsored bid) are one-time purchases of digital features in the app.
- Purchases in the Windows app are sold and processed by the Microsoft Store under Microsoft's terms. Purchases on this website, when available, are processed by our online reseller Lemon Squeezy, which is the merchant of record for those orders and handles payment, invoicing and sales tax.
- Prices are shown before you buy and may change; a change never affects a period you already paid for.
- Refunds are covered in our refund policy.
5. Acceptable use
You must not use Work Freelance to:
- post illegal, fraudulent, hateful, sexual or misleading content, or projects for illegal work;
- harass, threaten, scam or impersonate anyone;
- send spam or collect other users' data;
- upload malware or try to break, overload or bypass the security of the service;
- post fake reviews or manipulate ratings.
You can report and block users in the app. We may remove content and suspend or close accounts that break these terms. Paid features are not refunded when an account is closed for breaking these terms, unless the law requires it.
6. Your content
You keep ownership of what you post. You give us permission to store and display it to run the service. Ownership of work delivered between a client and a freelancer is agreed between them.
7. Disclaimers and liability
Work Freelance is provided "as is". We do not vet users and do not guarantee the quality, safety or legality of projects, work, payments or users. To the maximum extent the law allows, we are not liable for losses arising from dealings between users or for indirect losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.
8. Changes and ending
We may update these terms; we will change the date above and, for significant changes, tell you in the app. You may stop using Work Freelance and ask us to delete your account at any time.
9. Law
These terms are governed by the laws of the Kingdom of Saudi Arabia, without affecting any mandatory consumer rights you have where you live.
10. Contact
Questions about these terms? Send us a message.